All Neon Black products are designed in the United Kingdom and made in Australia using premium ingredients sourced from trusted suppliers around the world.

Our formulations are not vegan, but we are always committed to responsible sourcing and ethical manufacturing. We never test on animals.

Yes. Our aluminum tubes, tins, and bottles are fully recyclable. We encourage you to recycle or repurpose your packaging after use.

Refill options for our shampoo, conditioner, and hand wash are coming soon. Sign up to our mailing list to be the first to know when they launch.

Store your products in a cool, dry place away from direct sunlight. Always ensure lids and caps are tightly closed after use.

Each product has a 12-month shelf life after opening. You’ll find the PAO (Period After Opening) symbol on every label.

We currently ship across the UK and Europe. For other regions, please contact us directly at info@neonblack.co.

If your order arrives damaged, email our team within 48 hours of delivery with photos of the issue. We’ll arrange a replacement or refund swiftly.

For hygiene reasons, we can only accept returns on unopened, unused items within 14 days of delivery. Please review our Returns Policy for full details.

You can reach us at info@neonblack.co or via the contact form on our website.